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With PDS, you are better able to improve tenant satisfaction, reduce operating and maintenance expenses; manage, measure and improve vendor performance, and more effectively deploy your personnel and contract resources.
To blend with YOUR processes and procedures until we become YOUR call center, obtaining total customer satisfaction while remaining cost effective.
We offer value priced, comprehensive, customizable, call center services. PDS has extensive experience in real estate, facility services, outsourcing and facility management.
PDS will improve efficiency and cut operational costs for you through a unique combination of technology and personalized customer service.
We monitor contractor or employee inefficiencies and consolidate your service information in an Internet browser accessible database so your tenants or employees are able to view work order status and reports.
PDS covers many types of facility environments - office, industrial, retail, hospitality, gaming, banking, retail petroleum, universities and medical.
We are a virtual company! PDS can focus on
your facilities only, minimize your cost and, of
course, this provides the best disaster
recovery and national emergency plan available today! Our CSRs are across the country and our phone and data lines are managed by national carriers. |
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